cn99 Terms and Conditions

The following words and terms used in these Terms carry specific meanings:

• "cn99" — The online gaming platform operated at the domain cn99.lat.
• "User" — Any person who has registered on or is using the cn99 platform.
• "Account" — A user's registered personal account on the cn99 platform.
• "Services" — All gaming, betting, and financial services provided by cn99.
• "Bonus" — Any promotional offer or additional funds provided by cn99.
• "Bet" — Funds placed by a user to participate in any game or event on the platform.

These Terms must always be read in conjunction with cn99 platform's Privacy Policy and Responsible Gaming Policy. Those policies form an inseparable part of these Terms.

2.1 Age Requirement

You must be at least 21 years of age to register and use the cn99 platform. Use by minors ("for persons aged 21 and above only") is strictly prohibited. cn99 may request necessary documentation to verify age at any time.

2.2 Account Creation Rules

Each user may create only one account. cn99 reserves the right to permanently close accounts where the same person holds multiple accounts. You must provide accurate, complete, and up-to-date information when creating an account. Providing false information may result in account cancellation and forfeiture of all deposited funds.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Any unauthorised access to your account must be reported to the cn99 support team immediately. Use of third-party accounts or transfer of accounts is strictly prohibited.

3.1 Accepted Payment Methods

The following payment methods are currently supported on the cn99 platform:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — The mobile financial service of Bangladesh Post Office.
• Rocket — The mobile banking solution of Dutch-Bangla Bank.
• Upay — The mobile wallet of United Commercial Bank.

3.2 Minimum Deposit and Withdrawal Limits

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500 for all methods. Transactions generally take between 15 minutes and 2 hours to complete, though this may vary depending on the payment provider's service.

3.3 Withdrawal Process

Withdrawal requests may only be made to the same payment method used for the deposit. cn99 may request identity documents or additional paperwork for verification purposes. cn99 reserves the right to suspend or cancel withdrawals in cases of suspicious transactions.

3.4 Currency

All transactions on the cn99 platform are conducted in Bangladeshi Taka (৳/BDT).

4.1 Welcome Bonus

New users on cn99 are eligible to receive a 120% bonus of up to ৳20,000 on their first deposit. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳34,000 or more will apply the maximum bonus of ৳20,000, giving a total balance of ৳54,000.

4.2 Wagering Requirements

Before withdrawing the welcome bonus, you must wager 20 times the bonus amount. For example: if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before withdrawing (৳1,200 × 20). Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 General Bonus Rules

• A bonus offer is applicable only once per user.
• A bonus cannot be converted to cash until the wagering requirements have been met.
• cn99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• cn99 may cancel an account if there is suspicion of promotion abuse or fraud.
• Many bonuses may be restricted to specific games or categories.

The following activities are strictly prohibited while using the cn99 platform:

• Providing false or misleading information.
• Using a third party's account or transferring your account to another person.
• Using bots, automated software, or any technical tools to gain an unfair advantage.
• Manipulating or abusing any bonus or promotional offer.
• Using the platform for the purpose of money laundering or illegal financing.
• Attempting to compromise the platform's security systems.
• Conducting any activity with the intent to damage cn99's reputation or business interests.
• Harassing, intimidating, or deceiving other users.

If there is evidence of involvement in any of the above prohibited activities, cn99 reserves the right to immediately close the account, forfeit all balances, and take legal action where necessary.

6.1 Game Results

The results of all games on cn99 are determined by a certified Random Number Generator (RNG) technology, which ensures fair and impartial outcomes. cn99 is firmly committed to the principle of fair play.

6.2 Betting Rules

Once confirmed, a bet cannot be changed or cancelled. If a game is interrupted due to a technical error, cn99 will make a decision in accordance with the prevailing betting policy, and that decision will be considered final.

6.3 System Errors

Balances, prizes, or bonuses incorrectly displayed due to software or hardware errors will not be considered valid liabilities of cn99. cn99 reserves the right to void any winnings obtained as a result of an obvious technical error.

7.1 Closure at User's Request

You may close your account at any time by contacting the cn99 customer support team. The standard withdrawal policy will apply for withdrawing any available balance before the account is closed.

7.2 Closure at cn99's Initiative

cn99 may close an account without prior notice under any of the following circumstances:

• Violation of these Terms.
• Involvement in fraudulent or illegal activities.
• Use of a false identity or information.
• Abuse of bonuses or promotions.
• As required to comply with laws or regulations.

7.3 Self-Exclusion

As part of our responsible gaming policy, you may voluntarily exclude yourself temporarily or permanently through the cn99 support team. For more information on this, please visit our Responsible Gaming page.

cn99 takes the protection of users' personal information very seriously. Details of how your information is collected, stored, and used are described in our Privacy Policy.

The cn99 platform uses SSL encryption technology to keep your financial and personal information secure. cn99 never sells users' personal information to third parties.

To the extent permitted by applicable law, cn99 is not liable for:

• Any financial loss or damage arising from gaming activities.
• Loss caused by temporary unavailability of the platform or technical disruptions.
• Issues arising from third-party services (payment gateways, game providers).
• Unintentional disclosure of a user's account information resulting from the user's own negligence.

Online gaming carries a risk of financial loss. cn99 encourages responsible gaming and advises users to play consciously and within their means.

For any dispute with cn99, please contact our customer support team in the first instance. We are committed to resolving all disputes promptly and fairly.

10.1 Complaints Process

If you have a complaint, please follow the steps below:

• Contact the support team directly via 24/7 live chat.
• Write to us in detail by email: [email protected]
• Once a complaint is submitted, cn99 will begin the verification process.
• Complex matters will be referred to the specialist team.

cn99's decision will be considered final and binding, unless applicable law provides otherwise.

All content on the cn99 platform — logos, trademarks, graphics, text, software, designs, and other elements — is protected under the intellectual property rights of cn99 or its licensors.

Users are permitted to view the platform's content for personal use. However, reproducing, distributing, modifying, or using any content from the platform for commercial purposes without prior written permission from cn99 is prohibited.

12.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12.2 No Waiver

Failure by cn99 to enforce any provision of these Terms shall not be considered a waiver by cn99 of that provision.

12.3 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between cn99 and the user and supersede all prior understandings or communications on the subject matter.

12.4 Language of Communication

All official communication with cn99 may be conducted in Bengali or English. Our support team is available 24/7 and is able to assist in both languages.